Onidel Cloud - Notice history

All systems operational

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Website - Operational

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May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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Control Panel Frontend - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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Control Panel Backend - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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100% - uptime

Sydney - Operational

100% - uptime
May 2025 · 100.0%Jun · 99.99%Jul · 100.0%

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Ho Chi Minh - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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Singapore - Operational

100% - uptime
May 2025 · 99.99%Jun · 100.0%Jul · 100.0%

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May 2025
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100% - uptime

Amsterdam - Operational

100% - uptime
May 2025 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2025
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Notice history

Jul 2025

Singapore VM Migration
Scheduled for July 18, 2025 at 11:00 AM – August 01, 2025 at 11:00 AM 14 days
  • Update
    July 24, 2025 at 11:00 AM
    In progress
    July 24, 2025 at 11:00 AM

    Maintenance is taking longer than anticipated

  • In progress
    July 18, 2025 at 11:00 AM
    In progress
    July 18, 2025 at 11:00 AM
    Maintenance is now in progress
  • Planned
    July 18, 2025 at 11:00 AM
    Planned
    July 18, 2025 at 11:00 AM

    We are migrating Singapore VMs to a new cluster and enabling the new IP transit. During this process, you may experience brief interruptions. Please note that IPv6 connectivity and customer BGP sessions might be temporarily unavailable during the migration.

Hypervisor Cluster & Network Upgrade
  • Completed
    July 15, 2025 at 2:00 AM
    Completed
    July 15, 2025 at 2:00 AM
    Maintenance has completed successfully
  • Update
    July 08, 2025 at 12:17 PM
    In progress
    July 08, 2025 at 12:17 PM
    Maintenance is now in progress.
  • In progress
    July 05, 2025 at 2:00 PM
    In progress
    July 05, 2025 at 2:00 PM
    Maintenance is now in progress
  • Planned
    July 05, 2025 at 2:00 PM
    Planned
    July 05, 2025 at 2:00 PM

    We will be deploying a new hypervisor cluster at Racks Central and adding new IP transit to our Singapore location. You may notice a few brief network interruptions while we live-migrate VMs to the new cluster and reroute traffic.

    This maintenance will expand our hypervisor capacity and enhance network performance and redundancy.

Jun 2025

Sydney outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    All affected services are currently being restored, and we are actively monitoring the situation.

  • Resolved
    Resolved

    Sydney is now operational! This update was created by an automated monitoring service.

  • Identified
    Identified

    One of the hypervisor nodes became unresponsive, and a reboot was performed by our operator.

  • Investigating
    Investigating

    A hypervisor node in Sydney cannot be accessed at the moment. This incident was created by an automated monitoring service.

May 2025

Network upgrades
  • Completed
    May 21, 2025 at 6:00 AM
    Completed
    May 21, 2025 at 6:00 AM
    Maintenance has completed successfully.
  • In progress
    May 21, 2025 at 2:00 AM
    In progress
    May 21, 2025 at 2:00 AM
    Maintenance is now in progress
  • Planned
    May 21, 2025 at 2:00 AM
    Planned
    May 21, 2025 at 2:00 AM

    We will be performing network hardware upgrades that will result in <1 minute downtime on a limited number of services. Affected users will receive further information.

Scheduled upgrades on core network
  • Completed
    May 21, 2025 at 4:00 AM
    Completed
    May 21, 2025 at 4:00 AM
    Maintenance is now in progress
  • In progress
    May 21, 2025 at 2:00 AM
    In progress
    May 21, 2025 at 2:00 AM
    Maintenance is now in progress
  • Planned
    May 21, 2025 at 2:00 AM
    Planned
    May 21, 2025 at 2:00 AM

    A network device will be swapped out following signs of hardware issues. Network performance may be slightly degraded however we do not expect major service disruption.

Core Switch Upgrade in HCM2
  • Completed
    May 15, 2025 at 5:45 PM
    Completed
    May 15, 2025 at 5:45 PM
    Maintenance has completed successfully.
  • Planned
    May 15, 2025 at 5:30 PM
    Planned
    May 15, 2025 at 5:30 PM

    We will be upgrading core switches in Ho Chi Minh 2 at 0:30am 16 May UTC+7. There will be 1-5 minutes of downtime.

Singapore outage
  • Resolved
    Resolved

    Singapore is now operational! This update was created by an automated monitoring service.

  • Identified
    Identified

    A hypervisor node in Singapore became unresponsive and we had to perform a reboot. Affected services are currently restoring.

    Replacement hardware is scheduled to be swapped in, and a separate maintenance notice will be posted once confirmed.

  • Investigating
    Investigating

    A hypervisor node in Singapore cannot be accessed at the moment. This incident was created by an automated monitoring service.

Singapore outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    A hypervisor node in Singapore cannot be accessed at the moment. This incident was created by an automated monitoring service.

  • Identified
    Identified

    We received an update from our upstream as follow:

    An incident occurred due to an unexpected reboot of a core switch in Singapore. Affected services are currently restoring.

    Replacement hardware is scheduled to be swapped in, and a separate maintenance notice will be posted once confirmed.

May 2025 to Jul 2025

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