Onidel Cloud - Notice history

All systems operational

100% - uptime

Website - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Control Panel Frontend - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Control Panel Backend - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025
100% - uptime

Sydney - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Ho Chi Minh - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Singapore - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 99.99%

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Mar 2025
Apr 2025
May 2025
100% - uptime

Amsterdam - Operational

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Notice history

May 2025

Network upgrades
  • Completed
    May 21, 2025 at 6:00 AM
    Completed
    May 21, 2025 at 6:00 AM
    Maintenance has completed successfully.
  • In progress
    May 21, 2025 at 2:00 AM
    In progress
    May 21, 2025 at 2:00 AM
    Maintenance is now in progress
  • Planned
    May 21, 2025 at 2:00 AM
    Planned
    May 21, 2025 at 2:00 AM

    We will be performing network hardware upgrades that will result in <1 minute downtime on a limited number of services. Affected users will receive further information.

Scheduled upgrades on core network
  • Completed
    May 21, 2025 at 4:00 AM
    Completed
    May 21, 2025 at 4:00 AM
    Maintenance is now in progress
  • In progress
    May 21, 2025 at 2:00 AM
    In progress
    May 21, 2025 at 2:00 AM
    Maintenance is now in progress
  • Planned
    May 21, 2025 at 2:00 AM
    Planned
    May 21, 2025 at 2:00 AM

    A network device will be swapped out following signs of hardware issues. Network performance may be slightly degraded however we do not expect major service disruption.

Core Switch Upgrade in HCM2
  • Completed
    May 15, 2025 at 5:45 PM
    Completed
    May 15, 2025 at 5:45 PM
    Maintenance has completed successfully.
  • Planned
    May 15, 2025 at 5:30 PM
    Planned
    May 15, 2025 at 5:30 PM

    We will be upgrading core switches in Ho Chi Minh 2 at 0:30am 16 May UTC+7. There will be 1-5 minutes of downtime.

Singapore outage
  • Resolved
    Resolved

    Singapore is now operational! This update was created by an automated monitoring service.

  • Identified
    Identified

    A hypervisor node in Singapore became unresponsive and we had to perform a reboot. Affected services are currently restoring.

    Replacement hardware is scheduled to be swapped in, and a separate maintenance notice will be posted once confirmed.

  • Investigating
    Investigating

    A hypervisor node in Singapore cannot be accessed at the moment. This incident was created by an automated monitoring service.

Singapore outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    A hypervisor node in Singapore cannot be accessed at the moment. This incident was created by an automated monitoring service.

  • Identified
    Identified

    We received an update from our upstream as follow:

    An incident occurred due to an unexpected reboot of a core switch in Singapore. Affected services are currently restoring.

    Replacement hardware is scheduled to be swapped in, and a separate maintenance notice will be posted once confirmed.

Apr 2025

The Control Panel backend is currently undergoing maintenance.
  • Resolved
    Resolved

    The issue has been resolved, and the backend is now operational again.

  • Identified
    Identified

    We received a vulnerability report from an external researcher at 1:30 AM AEDT and will be placing the backend into maintenance mode to apply a hotfix.

Mar 2025

Routing Issue in Ho Chi Minh 2
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We are currently experiencing an issue with BGP announcements and routing in Ho Chi Minh 2. Our team is actively working with upstream providers to resolve the issue as quickly as possible.

Mar 2025 to May 2025

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